Terms of Service
Last Updated: November 2, 2025
By accessing or using any products, services, websites, or online platforms provided by Accelerant Holding LLC / Accelerant Manufacturing (“Accelerant”) or Swiss Cones North America LLC (“Swiss Cones”) (collectively, “we,” “us,” or “our”), you (“Customer” or “you”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use our products or services.
1.1 “Agreement” means these Terms together with any quotation, purchase order, or written agreement between you and us.
1.2 “Products” means any machinery, equipment, automation systems, components, or related goods supplied by us.
1.3 “Services” means installation, maintenance, training, or consulting services provided by us.
1.4 “Documentation” means manuals, drawings, specifications, and technical materials accompanying the Products or Services.
1.5 “Intellectual Property” means all patents, copyrights, trade secrets, trademarks, know-how, and proprietary rights associated with the Products or Services.
2. Scope of Products and Services
2.1 We will supply Products and/or Services as defined in your written order or quote accepted by us.
2.2 We may modify or discontinue Products or Services without prior notice, provided such changes do not materially impair our obligations under accepted orders.
3.1 You shall provide accurate information and cooperate as reasonably necessary for us to perform our obligations.
3.2 You agree to use Products and Services only for lawful purposes and in accordance with applicable laws, safety standards, and our operating instructions.
3.3 You may not copy, alter, reverse engineer, or modify our Products or software without written authorization.
4. Pricing, Payment, and Delivery
4.1 Prices are as set forth in a written quotation or order acknowledgment.
4.2 Unless otherwise agreed, payment is due within thirty (30) days from invoice date. Late payments may accrue interest at 1.5% per month or the maximum rate permitted by law.
4.3 You are responsible for all applicable taxes, customs duties, and government fees, excluding our income taxes.
4.4 Delivery dates are estimates only. We are not liable for delays beyond our reasonable control.
5.1 Title to physical Products transfers to you only upon full payment. All embedded software, firmware, and related IP remain our exclusive property.
5.2 You are granted a limited, non-exclusive, non-transferable license to use such software solely for operation of the Products.
5.3 Except as expressly stated, no ownership or additional rights to our Intellectual Property are granted or implied.
5.4 You may not remove or obscure proprietary notices or markings on any Products, software, or Documentation.
6.1 We warrant that our Products will materially conform to published specifications for twelve (12) months from delivery and that Services will be performed with reasonable care and skill.
6.2 This warranty excludes defects resulting from misuse, modification, neglect, or unauthorized repair.
6.3 Except as expressly provided, we disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose.
7.1 To the fullest extent permitted by law, our total liability for any claim related to the Products or Services shall not exceed the total amount paid by you for the specific Product or Service giving rise to the claim.
7.2 In no event shall we be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business interruption.
8.1 Each party shall treat all non-public business, technical, or financial information received from the other as confidential.
8.2 Confidential information may be used only for performance under this Agreement and shall not be disclosed to third parties without prior written consent.
8.3 These obligations survive termination or expiration of this Agreement.
9.1 This Agreement remains in effect until completion of obligations under accepted orders unless terminated earlier.
9.2 Either party may terminate upon thirty (30) days’ written notice if the other materially breaches and fails to cure within that period.
9.3 Upon termination, all outstanding balances become immediately due, and all licenses granted herein automatically terminate.
10.1 You agree to comply with all applicable export and import laws, including U.S. Export Administration Regulations.
10.2 You shall not export or re-export Products or related technology without required government authorization.
11.1 We may collect limited personal or business information necessary to process orders, provide support, or comply with law.
11.2 Use of such data is governed by our Privacy Policy, available upon request or on our website.
12. Governing Law and Dispute Resolution
12.1 These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to conflict-of-law principles.
12.2 The parties agree to the exclusive jurisdiction of the state and federal courts located in Delaware, and waive any objection to venue or forum non conveniens.
12.3 Each party shall bear its own costs and attorneys’ fees unless otherwise ordered by the court.
We may revise these Terms periodically. The updated version will be posted on our website or otherwise provided to you. Your continued use of our Products or Services after notice constitutes acceptance of the updated Terms.
Accelerant Holding LLC / Accelerant Manufacturing
2203A Commerce Rd, Unit 3
Forest Hill, Maryland 21050
Email: sales@accelerantmanufacturing.com
Phone: 646 715 6091
Swiss Cones North America LLC
1914 Comenitz Drive
Davenport, Iowa 52802
Email: info@swisscones.com
Phone: +41 76 536 94 84
